Simple, Transparent Pricing

No per-seat charges. No hidden fees. No surprise bills. Start free and scale as you grow.

MonthlyAnnual Save 17%

Free

$0/mo

Try everything — no card needed

  • Conversations: 100/mo
  • Team Members: 1
  • Ai Responses: 500/mo
  • Automations: 3 rules
  • Canned Responses: 5
  • Knowledge Base: 10 articles
Start Free

Starter

$29/mo

For small teams getting started

  • Conversations: 1,000/mo
  • Team Members: 3
  • Ai Responses: 5,000/mo
  • Automations: 10 rules
  • Canned Responses: 25
  • Knowledge Base: 50 articles
Start Free Trial
MOST POPULAR

Professional

$79/mo

For growing businesses

  • Conversations: 10,000/mo
  • Team Members: 10
  • Ai Responses: 50,000/mo
  • Automations: 50 rules
  • Canned Responses: 100
  • Knowledge Base: 500 articles
Start Free Trial

Enterprise

Custom

For large organizations

  • Conversations: Unlimited
  • Team Members: Unlimited
  • Ai Responses: Unlimited
  • Automations: Unlimited
  • Canned Responses: Unlimited
  • Knowledge Base: Unlimited
Contact Sales
Transparent Usage

How AI Credits Work

What Counts as a Credit

  • AI-generated reply
    LLM-powered contextual responses
    1 credit
  • Rule-based reply
    Pattern matching & canned responses
    FREE
  • Lead capture form
    Collecting visitor information
    FREE
  • Knowledge base lookup
    Retrieving stored articles
    FREE
  • Meeting booking
    Calendar integration actions
    FREE

Usage Lifecycle

0–79%Normal Usage

Full AI capabilities. Real-time usage visible in dashboard.

80%Soft Limit Warning

Email notification + in-app banner. Suggestion to review usage or upgrade.

100%Hard Limit

AI responses pause. Rule-based fallback engages. Conversations continue. Upgrade or wait for monthly reset.

💡 Pro Tip

Use rule-based responses for common questions (FAQs, greetings, pricing) and reserve AI credits for complex, contextual conversations. This hybrid approach maximizes value.

Full Feature Comparison

Every feature across every plan. No hidden extras.

FeatureFreeStarterProfessionalEnterprise
Conversations
Monthly conversations1001,00010,000Unlimited
AI-powered responses5005,00050,000Unlimited
Rule-based responsesUnlimitedUnlimitedUnlimitedUnlimited
Chat widget
WhatsApp integration
Email channel
Lead Management
Lead capture
Lead scoring (AI)
Email sequences
Meeting booking
Automation
Automation rules31050Unlimited
Canned responses525100Unlimited
Knowledge base articles1050500Unlimited
Visual builder
Team & Admin
Team members1310Unlimited
Role-based access
Audit logs
SSO / SAML
Analytics & Reports
Basic dashboard
Advanced analytics
Custom reports
Data export (CSV/PDF)
Customization
Custom branding
API access
Webhooks
Custom integrations
Support & SLA
Community support
Email support
Priority support
Dedicated account manager
SLA guarantee
History retention7 days90 days1 yearUnlimited

30-Day Money-Back Guarantee

If you're not completely satisfied with Skedva, contact us within 30 days of your purchase for a full refund. No questions asked.

Pricing FAQ

Start Free. Upgrade When You're Ready.

No credit card required. Full access to all features during your trial.

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