Healthcare

AI Automation for Healthcare

Automate patient scheduling, follow-ups, and intake forms -- reducing no-shows, cutting admin burden, and giving your staff time to focus on patient care.

Challenges Healthcare Teams Face

Manual processes drain time, create errors, and limit growth. Sound familiar?

1

High No-Show Rates

Missed appointments cost the average practice thousands per month. Manual reminder calls are time-consuming and inconsistent.

2

Overwhelmed Front Desk

Phone lines ring constantly with scheduling requests, insurance questions, and appointment confirmations. Staff burn out fast.

3

Paper-Heavy Intake Process

Patients arrive to fill out forms in the waiting room. Data is re-entered manually, causing errors, delays, and frustration.

4

Missed Follow-Up Care

Post-visit follow-ups, prescription reminders, and preventive care outreach fall through the cracks when staff are overloaded.

Workflows

Workflows We Automate

Skedva replaces hours of manual work with intelligent, always-on automation.

Intelligent Patient Scheduling

Patients book, reschedule, and cancel appointments through AI-powered chat or phone -- no hold times, 24/7 availability.

  • Online and phone-based self-scheduling
  • Provider availability and insurance matching
  • Waitlist management with automatic backfill

Automated Appointment Reminders

Multi-channel reminders via SMS, email, and phone reduce no-shows by up to 45%. Patients confirm or reschedule with a single tap.

  • Customizable reminder cadence (7-day, 2-day, same-day)
  • One-tap confirm, cancel, or reschedule
  • Automatic waitlist promotion on cancellation

Digital Intake & Pre-Visit Forms

Patients complete registration, medical history, and consent forms from their phone before they arrive -- data flows directly into your system.

  • Mobile-friendly intake forms sent via SMS link
  • Insurance card photo capture and verification
  • E-signature for consent and HIPAA authorization

Post-Visit Follow-Up Workflows

Automated follow-ups for care plan adherence, prescription refills, satisfaction surveys, and preventive care scheduling.

  • Personalized post-visit care instructions
  • Medication and refill reminders
  • Automated recall campaigns for annual visits

AI Agents Powering Your Healthcare Workflows

Specialized agents that understand your industry and work 24/7.

Scheduling Agent

Handles inbound scheduling requests across phone, chat, and web -- checking provider availability and insurance in real time.

Reminder Agent

Sends multi-channel appointment reminders, processes confirmations, and auto-fills cancelled slots from the waitlist.

Intake Agent

Guides patients through digital registration and medical history forms, ensuring complete and accurate data before their visit.

Follow-Up Agent

Delivers post-visit instructions, tracks care plan adherence, and triggers outreach for preventive screenings.

Insurance Verification Agent

Verifies patient insurance eligibility and benefits in real time, reducing claim denials and front-desk phone time.

Patient FAQ Bot

Answers common patient questions about office hours, locations, accepted insurance, and preparation instructions 24/7.

Real Impact, Real Numbers

Measurable results from healthcare teams using Skedva.

45%
Reduction in No-Show Rate
60%
Less Time Spent on Phone Scheduling
4x
Faster Patient Check-In
31%
Increase in Patient Satisfaction Score
Our no-show rate dropped from 22% to 12% within the first month. The digital intake alone saves our front desk two hours every morning. Patients love the convenience.
Dr. Priya Sharma
Medical Director, Lakeview Family Practice

Ready to automate your healthcare workflows?

Join hundreds of healthcare teams saving 20+ hours per week with Skedva's AI agents.